Advanced support call or tutoring or urgent support. After purchase, please email email@example.com to arrange your support call. 48-hour turnaround.
Support: Advanced support call
What: Advanced support call
After purchase, please email firstname.lastname@example.org to arrange your support call.
Advanced support usually has a 48-hour turnaround, if it's URGENT please let us know ASAP, we'll do our best to accommodate.
- Getting one-on-one tutoring on how to use our products
- Getting help on how to route your DAW or other 3rd-party software
- Troubleshooting 3rd-party software and/or hardware issues
- Troubleshooting infrastructure or network issues
- Troubleshooting Windows or macOS issues such as crashes or low performance
- Custom workflows, having the setup customised for what you do specifically or if your setup is not a standard studio recording setup and needs specialist help
- Workflows involving multiple pieces of software and plugin routing
- Routing and template creation
- Anything VPN
- Multi-connect and multi-conference routing for workflows
- Corporate Network and firewall issues
- RTS / sync / ADR workflow setup & troubleshooting (specialist setups).
- Setting multiple workstations / working on multiple setups with engineers and/or talent